Communications

Download Over 300 Successful Business Letters for All Occasions by Alan Bond PDF

By Alan Bond

Even supposing we are living in an age of electronic mail, cell networking, and fax machines, a really actual and demanding want persists for old style written correspondence. This e-book solutions that desire (some have known as it a misplaced paintings) in fullyyt modern phrases, with suggestion, guide, and strong pattern letters that readers can adapt and use for his or her personal reasons. .

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Additional resources for Over 300 Successful Business Letters for All Occasions

Example text

Therefore, we demand a formal and thorough investigation of our claim. Your recent action not to replace the faulty floor-to-floor belt conveyor constitutes a flagrant breach of contract. Things have now reached the point that I want action within forty-eight hours or I will place the whole matter in the hands of my lawyer. < previous page page_35 next page > < previous page page_36 next page > Page 36 Responding to Letters of Complaint (Reply and apology for problems with an oven) Date Name/Title Business/Organization Address City, State Zip Code Dear Name: Thank you for telling us about your problems with the electric oven that you purchased in our store on January 14.

Please return the damaged chair to our warehouse in Deakinsville. They will replace the chair and ship a new one to your office address. Thank you very much for your understanding and cooperation. If we can be of further service, please let us know. The replacement of the faulty vacuum cleaner is on the way and should be in your possession within one week. Please, accept our apologies for the inconvenience. We will correct the discount error on your pro-forma invoice immediately. It is unusual for this type of error to arise and we apologize for any inconvenience this may have caused you.

I will have a meeting with our national sales manager next week and I will tell her about the important contribution your sales team made during last month's sales drive. Just a note to tell you how much we appreciate the salesmanship and hard work you did during our sales drive last month. Without you, we could not have done it. Thank you once again for a great job. We want to express to you and your staff our deep gratitude and appreciation for your company's generous sponsorship of the Annual Arts Festival.

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