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By Mohamed Zairi (Eds.)

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Many large organizations are developing their own internal computer networks that allow the rapid and easy interchange of data, and this capability supports one of the stated facilitators of process innovation, that of capturing knowledge and having it available for future programmes. Such an approach to information storage has many advantages: Lessons learned from one programme can be passed on to the next. Specifications and procedures can be centrally maintained so that all employees are working to the same up-to-date information.

When designing any system, the engineer is faced with a number of compromises. The chosen solution will depend upon the target application, and the designer will seek to bias the choices in a particular direction to meet the needs of that application as fully as possible. Deciding upon the optimal compromise is one of the key tasks for the system designer, and the success of the system will be heavily affected by this. 4 using the motor engine as an example. The design environment can be thought of as a flexible enclosure within which the designer is constrained.

This effectively bypasses the 26 Best Practice: Process Innovation Management procurement and manufacturing processes, and all the bureaucratic delay that usually surrounds them. Could process innovations stifle product innovation? Process innovation can provide a route to producing better products, more quicMy and at lower cost. However, it could have the undesirable side effect of stifling product innovation. The rationale for this proposal is that shorter development lead times encourage more conservative design approaches; it is easier to deliver familiar technology than it is to develop new technology.

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