By Alan Barker
A part of a chain of pocket courses that objective to allow the reader to grasp a brand new ability in precisely half-hour, this article presents convenient tricks on constructing and getting ready for a gathering.
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Extra resources for 30 Minutes Before a Meeting (30 Minutes Series)
Invoke the clock. 56 56 How Will You Chair? Conflict Adversarial thinking can easily turn into conflict. Many meetings seem to collapse into ritual recrimination almost as a matter of course. You are not powerless in the face of emotional hostility; but, to handle it well, you must distance yourself from it. Try to locate the source of the problem. Sometimes this is obvious: insecurity at a time of great change, stress, a new set of working relationships or pressure from public exposure. Hostility is often a sign of powerlessness.
At times, we should stop holding our inner conversation and listen – truly listen – to what the speaker is saying. At others, we can manage the internal conversation by taking notes of our thoughts so that we can put them to one side, vocalising our thoughts or pausing before we speak, to allow the internal conversation to happen. The ten commandments of effective listening 1. Stop talking: To others; and to yourself! You cannot listen if you are talking. 2. Demonstrate your interest: Maintain eye contact – and expect the speaker not to.
Bad private agendas will include: Wanting to please Empire building Venting frustration Discrediting a rival Undermining the Chair Scoring points off others Riding a favourite hobbyhorse Demonstrating how overworked you are (‘Poor me’). Evidence for harmful hidden agendas might include stonewalling (‘I’ve no choice’, delay, promises unfulfilled, outright refusal to act), attack (on every idea and everybody: insults, bullying, lots of bluster), and trickery (denying having said something, twisting an argument, double meanings).